Privacy Policy

Privacy Policy

At Grace Floral London, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or engage with our services.

Information We Collect:

We may collect the following types of personal information:

  1. Information You Provide: When you make a purchase or create an account on our website, we collect your name, email address, postal address, phone number, payment details, and any other information you voluntarily provide.
  2. Information Automatically Collected: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behaviour.

How We Use Your Information:

We use the information we collect for the following purposes:

  1. Processing and fulfilling your orders.
  2. Communicating with you about your orders, account, and promotions.
  3. Improving our website, products, and services.
  4. Preventing fraud and ensuring the security of our website.

Your Rights:

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the details provided below.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:

Grace Floral London Ltd
London, United Kingdom
Phone: +44 7510 656338

Last Updated: 03/04/2024